Welcome to the Learning Hub
Free online learning modules that introduce and explore a range of practices and topics that build cultural responsiveness in mental health settings.
Our modules are all self-paced to offer maximum flexibility. They allow you to save your progress and return at any time, in any order.
They integrate reflective questions and suggest further reading and links to relevant materials. They have been designed to be used as both standalone modules to support individual and team-based learning, and to support our workshop program by acting as workshop pre-readings.
We have some tips for using the Learning Hub which will help you navigate and get the most out of them. Read them below.
We hope the modules spark your curiosity and help you to reflect on the range of issues and themes related to culturally responsive practice in order to support you in your work – whatever it may be.
How do I get started?
- You will need an account to access the modules below. If you don’t have one, please create one here.
- Once registered, you will be logged in automatically. If you come back later, you can login here with your email and password.
- From there you can learn more about the modules on offer below on this page, or you can click on the module you are interested in from the menu.
- To begin a module, select Take this Course at the top right-hand side of the page of each module.
- Then read through the overview text and click Start/Resume Module to begin the course.
Online Learning Hub
Orientation to Cultural Responsiveness
Duration: 4 hours approx.
This module introduces key concepts in culturally responsive mental health practice. It provides information to support individual practitioners in work with consumers, carers, families, and communities, and can also support agencies to implement a diversity plan. Mental health service providers and a range of diversity organisations were consulted during the design and development of this resource.
This module acts as a pre-reading for VTMH’s Foundations of Culturally Responsiveness Practice in Mental Health Settings Workshop.
Last updated: Currently under review.
Online Learning Hub
Approaching Work with Interpreters in Mental Health Settings
Duration: 2 hours approx. in total.
The module is divided into 4 shorter sessions that can be completed together or separately. This module aims to create an opportunity to explore and reflect on the range of factors that come together to support work with interpreters. Providing a snapshot of key practices, strategies and learnings, it supports learners to: discover useful ways to approach work with interpreters; reflect on system level factors that help and hinder work with interpreters; understand the policy context and history of interpreter services in Australia; and consider perspectives on the interpreted encounter from consumer, carer, interpreter and practitioner lenses. This module highlights the roles of both interpreters and practitioners within the interpreting encounter.
This module acts as a pre-reading for VTMH’s Approaching work with Interpreters in Mental Health Settings Workshop.
Last updated: 2026
Online Learning Hub
Cultural Diversity Assessment
Duration: 3 hours approx.
This module supports mental health practitioners to consider cultural aspects of mental health and wellbeing when undertaking assessments. Concepts and tools are explored which help clarify the role culture plays for those with a lived experience of mental health, for practitioners, and within mental health systems. This module provides some assessment questions which have been adapted from the Cultural Formulation Interview (CFI), encourages reflection on cultural aspects of mental health, and provides useful links to other assessment information.
This module acts as a pre-reading for VTMH’s Recovery and Diversity: Approaches to Cultural Assessment and Supporting Personal Recovery Workshop.
Last updated: 2026
Online Learning Hub
An introduction to community engagement in mental health
Duration: 30 mins – 1 hour approx.
This module considers what community focus looks like in mental health and it explores what is meant by the notion of community. It considers types of community engagement, when to engage with communities, and it offers practical tips to help with that engagement. It highlights the history of community care and how engagement is being considered in mental health at a system level in keeping with the current mental health reform. Some of the resources in this module were developed through VTMH’s Community Engagement with Purpose Resource Project.
This module acts as a pre-reading for VTMH’s Community Engagement with Purpose: Approaches to Consider in Mental Health Settings Workshop.
Last updated: 2026
Online Learning Hub
LGBTIQ Intersect
LGBTIQ Intersect is an online learning resource that promotes equity and inclusion from an intersectional understanding of identities and experiences. It has been co-designed and co-produced with service providers, community leaders and same sex attracted, sex and gender diverse people from multicultural, spiritual and faith-based communities. The online learning modules are freely accessible and aim to enhance the visibility, safety, mental health and wellbeing, social inclusion and sense of belonging amongst LGBTIQA+ people from multicultural, spiritual and faith-based communities.
This module was produced through a Grants project that concluded in 2019.
Last updated: 2021
Tips for using the Learning Hub
Audio visual requirements
- All the modules contain some video content to complement the text. Most videos contain closed captions however, learners may wish to use headphones or speakers when completing the module.
Navigation
- Each module is separated into Lessons, each focusing on a different topic related to the module. You can view all the pages within the module at the bottom of the module’s home page, or in the sidebar of the module itself.
- To complete each lesson, you must click Mark Complete at the bottom of each lesson to move onto the next one.
- Click the Previous Lesson at the bottom of the page to go back to the previous lesson.
- To return to the module’s main page, select Back to Module at the bottom of the Lesson page, then you can use the headings at the top of the page to navigate to another module, or to return to the VTMH website.
Links to further learning
- You will find links to additional resources which will build on the learnings at the end of each module.
Certificates
- Once you have completed a module, by clicking Mark Complete at the bottom of each Lesson, you will be taken to a page with a downloadable Certificate and a survey to provide feedback so we can improve our modules for you and the community.
Managing your Learning Hub account
- Can’t remember login details
If you can’t remember your password, please select Forgot Password at the login screen and enter your email. This will send an email to your inbox with instructions on how to reset your password. - Can’t reset password
If you have any issues resetting your password, please make sure that the reset email has not gone to your junk or spam folders. If you are using a work email, your IT department may have blocked the email due to security reasons. If this is the case, please contact your IT department. - No account associated with email address?
If you are advised that there is no account associated with your email when you try to reset it, please try again with another email you may have used. If you keep getting the same message or no longer have access to your email account, please email us on vtmh@svha.org.au so that we can help to recover your account.
Have an issue that isn’t listed here?
If you need help with something not listed in these FAQs, please email us on vtmh@svha.org.au.